These are the documents a restaurant accepts when it joins Simpli, and the terms a diner accepts when ordering through a Simpli checkout. They are published here in full so you can read them before you sign, and come back to them any time.
For restaurants
- Key terms at a glance
A plain-English summary of what Simpli costs, who holds the money and what you get. The Agreement governs if anything differs.
Last updated 17 July 2026
- Merchant Services Agreement
The Master Terms between Simpli Private Limited and your restaurant. Read together with the Order Form and Schedules 1 to 3.
Last updated 30 July 2026
- Schedule 1: Fee Schedule
How pricing works: the per-order Simpli Fee, the per-order cap, refunds and chargebacks, and the 24-month price ceiling.
Last updated 17 July 2026
- Schedule 2: Data Protection (PDPA)
Who is responsible for which data under the Personal Data Protection Act 2012, and how Simpli handles diner data on your behalf.
Last updated 17 July 2026
- Schedule 3: Acceptable Use and Review Integrity
No incentivised reviews, no pay-to-rank, no manipulation of popularity signals, and the acceptable-use rules for the Services.
Last updated 17 July 2026
- Merchant Order Form and Sign-up
The one-page form a restaurant completes to join Simpli: entity details, Stripe acknowledgements and the options you tick.
Last updated 17 July 2026
- Billing Terms (quotations, invoices and hardware)
The terms behind every Simpli quotation and invoice for hardware, plans and services, including acceptance, payment and title.
Last updated 14 August 2026
For diners
- Diner Terms of Use and Privacy / Consent Notice
The terms you accept when you order through a Simpli checkout, and the separate, optional consent for behavioural signals.
Last updated 17 July 2026
Our diner-facing privacy notice is a plain-language companion to the Diner Terms.