Simpli Private Limited (UEN 202628574D), [Registered address: __________] · shaun@simpli.sg · privacy@simpli.sg
Welcome to Simpli. Fill this in, tick your options, and sign. It takes a minute. The platform is free - you only pay a small fee when you actually sell. You're welcome to take the pack away to review before signing.
1. Your restaurant
| Field | Details |
|---|---|
| Legal entity name | ________________________________________ |
| UEN | ________________________________________ |
| Outlet / trading name | ________________________________________ |
| Outlet address | ________________________________________ |
| Contact name | ________________________________________ |
| Role / title | ________________________________________ |
| ________________________________________ | |
| Mobile | ________________________________________ |
| GST-registered? | ☐ Yes - GST No.: ____________ ☐ No |
2. Payments (Stripe): please acknowledge
Simpli uses Stripe for all diner payments. You (the Restaurant) will hold your own Stripe account (the "Connected Account") and are the merchant of record. Diner money settles directly from Stripe to your own bank account - Simpli never holds your money.
☐ I understand I must complete Stripe onboarding/KYC and keep my Stripe account in good standing.
☐ I understand Stripe's processing fees are mine (indicative: cards 3.4% + S$0.50; PayNow 1.3%) and are deducted by Stripe.
☐ I understand Simpli only ever receives the Simpli Fee (see below) and never the diner's payment.
☐ I understand that if Stripe recovers a chargeback or negative balance from Simpli because my own Stripe balance is short, I will reimburse Simpli that amount (Master Terms clause 4.8).
Bank account for settlement (via Stripe): ________________________________________
3. Your plan: pay-per-transaction
| Item | What you pay |
|---|---|
| Platform, console, analytics, QR ordering | FREE - no subscription, no set-up, no hardware, no lock-in |
| Simpli Fee | 1.4% + SGD 0.10 per completed (paid) order, capped at SGD 2.00 per order (exclusive of GST) |
| What that looks like | S$4 drink → S$0.16 · S$47.50 ticket → S$0.77 · S$120 bill → S$1.78 · S$250 group bill → S$2.00 (capped) |
| Price ceiling | Won't exceed 2.0% + SGD 0.10 per order, and the per-order cap won't exceed SGD 3.00, for 24 months (Master Terms 5.6) |
| How it's collected | Automatically as a Stripe application fee, at the moment the diner pays |
| Refunds / chargebacks | Simpli Fee is reversed pro-rata if an order is refunded, charged back or reversed |
| Shown to your diners? | Never. The Simpli Fee is your cost line and is never added to the diner's bill. |
4. Agreement
By signing below, the Restaurant:
- agrees to the Simpli Merchant Services Agreement (Master Terms) and its Schedule 1 (Fee Schedule), Schedule 2 (Data Protection / PDPA Terms) and Schedule 3 (Acceptable Use & Review Integrity), which have been provided to or linked for the Restaurant and which are incorporated into and form part of this Order Form;
- acknowledges that Simpli's diner-facing Terms of Use & Privacy/Consent Notice apply between Simpli and diners and are a go-live prerequisite;
- confirms the person signing is authorised to bind the Restaurant; and
- agrees that this Order Form may be signed on paper or electronically, and that electronic acceptance is valid under Singapore's Electronic Transactions Act 2010.
The Agreement is month-to-month with no lock-in - either party may cancel on 30 days' notice.
5. Signatures
Restaurant
Signature: ______________________
Name: __________________________
Title: __________________________
Date: __________________________
Simpli Private Limited
Signature: ______________________
Name: __________________________
Title: __________________________
Date: __________________________