Guests pay through Stripe, and the money goes directly into your own Stripe account. Simpli never holds your funds. Simpli's fee is 1.4% + S$0.10 per completed order, capped at S$2.00, taken automatically from each payment. There's no monthly fee and no charge when you don't sell. A S$4 drink pays S$0.16; a S$47.50 dinner pays S$0.77; a S$250 group bill pays S$2.00.
Connecting payouts
In Settings → Payments & payouts, tap Connect payouts with Stripe. Stripe walks you through verification: business details and the bank account you want payouts in. The settings card shows your connection status and anything Stripe still needs. Until this is complete you can build your menu and test, but you shouldn't take live payments.
When does money arrive?
Stripe pays out to your bank on its rolling schedule, automatically:
- Your first-ever payout takes about 7 calendar days after your first successful charge, a one-time waiting period Stripe applies to every new Singapore account while it verifies you. It happens once, at the start.
- After that, payouts run daily and automatically. Each day's takings typically reach your bank within a few business days of the charge (PayNow-paid orders count their delay in business days).
Your Stripe dashboard shows every payout and exactly which orders are in it.
What does it cost?
- Simpli: 1.4% + S$0.10 per completed order, capped at S$2.00, deducted automatically from the payment. No monthly fee, no setup fee. Standard payment processing is charged separately by Stripe.
- Stripe: standard processing fees per transaction, charged by Stripe at its published rates (they differ by payment method: PayNow costs less than cards).
Both come out before the payout, so what lands in your bank is already net.
Payment methods your guests see
Card (with Apple Pay and Google Pay on supported phones) and PayNow. Guests pay when they order, so you never chase a bill at the end of the meal. Cash is still possible at the counter: mark the order paid in cash from the live queue.
The Daily Close (Z-report)
Reports → Daily Close is your end-of-day summary: total sales, GST and service-charge breakdown, payment-method split including card brands, cash-settled orders, and refunds. It's printable. Run it when you cash up so the till, Stripe and Simpli all tell the same story.